📄 Privacy Policy for Ventures Motor Freight LLC
Ventures Motor Freight LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when interacting with our services, including our website, communication channels, and transactions. By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
1. Introduction
At Ventures Motor Freight LLC, we prioritize the privacy and security of our customers, drivers, partners, and website visitors. This Policy explains the types of information we collect, how we use it, and the measures we take to ensure its protection.
2. Types of Information Collected
We may collect the following types of personal information:
  • Personally Identifiable Information (PII):
  • Full Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Transaction and Service Information:
  • Details about requested services, agreements, and transactions.
  • Payment and billing information.
  • Communication Preferences:
  • Consent preferences for SMS, email, or phone communication.
  • Technical Information:
  • IP Address
  • Browser Type
  • Device Details
  • Cookies and Usage Data
3. Methods of Information Collection
We may collect personal information through the following channels:
  • Direct Submission: Information you provide voluntarily through website forms, phone calls, emails, or in-person communication.
  • Automated Technologies: Information collected automatically when you interact with our website (e.g., cookies, analytics tools).
  • Third-Party Sources: Information from partners, service providers, or publicly available sources, where lawful and applicable.
4. Purpose of Data Collection
We use the personal information collected for the following purposes:
  • To provide and manage the services you request, including transportation and logistics services.
  • To communicate important updates, service information, and promotional offers.
  • To process transactions and manage billing efficiently.
  • To improve our website, services, and customer experience.
  • To ensure compliance with legal, regulatory, and safety obligations.
  • To respond to inquiries, complaints, or feedback.
5. Data Security Measures
We implement industry-standard security practices to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
  • SSL Encryption: Secure data transmission over our website.
  • Access Controls: Limited access to personal data for authorized personnel only.
  • Regular Audits: Periodic reviews of our security protocols.
While we strive to safeguard your data, no system can guarantee absolute security.
6. Data Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data under the following circumstances:
  • Service Providers: Trusted third-party providers assisting in service delivery, payment processing, and technical support. These providers are bound by confidentiality agreements.
  • Legal Compliance: When required by law, regulation, or lawful requests from government authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Important Notice: Phone numbers collected for SMS communication or consent purposes will NOT be shared with any third party for marketing purposes.
7. User Rights
You have certain rights regarding your personal information, including:
  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection/Restriction: Object to or request restriction on data processing in certain cases.
  • Opt-Out: Opt-out of receiving marketing communications via the unsubscribe link or by contacting us directly.
To exercise your rights, contact us at vmf@venturesmotorfreight.net.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations. Once your data is no longer needed, we will securely dispose of it.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
  • Enhance website performance and user experience.
  • Analyze website traffic and usage patterns.
  • Remember your preferences and settings.
You can manage your cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.
11. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page with the "Effective Date" revised. Please review this Policy regularly.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
📞 Phone: +1 (630) 566-1251
📧 Email: vmf@venturesmotorfreight.net
🏢 Address: 812 Broadhead Drive, Aurora, IL 60504
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Thank you for choosing Ventures Motor Freight LLC! 🚛
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